You will be contacted shortly thereafter on how to proceed. Should a customer bring an affected vehicle into your service department for an unusual engine noise, please immediately arrange that they are given the use of a clean SSLP vehicle and notify the Technical Helpline and submit an E-QMR. If any of those vehicles has an unusual engine noise, please notify the SOA Technical Helpline immediately with all of the details and submit an E-QMR. If you have a vehicle in inventory that falls into the affected vehicle range, please ensure that your sales and service staff are immediately notified that the unit is un-saleable until further notice from SOA or your region/distributor. However, dealer trades cannot be tracked so please be aware of the affected VIN range. Your region/distributor will be contacting you with a detailed list of affected vehicles assigned to your dealership. In the interest of preventing any possibility of failures for our customers, we have chosen to isolate any potentially affected vehicles by ceasing sales of the potentially affected units until the root cause and correction can be identified.Īll the other displacement engines and the 2.5L Natural Aspirated Engine are excluded from this action. Initial investigation confirms an internal wear issue on the failed units. There’s no way of knowing whether it’s official or simply the work of a random artist, but we can tell you that Subaru plans on unveiling the all-new Forester sometime in 2008. The reason for this immediate Quality Assurance action is that there have been several reports of "Engine Knocking Noise" from other markets on vehicles produced after the production dates listed. We just discovered this sketch (allegedly) featuring the all-new 2009 Subaru Forester on the NASIOC forum. Legacy 2.5GT-LTD 222825 or later 4 or later We regret to inform you that we must place an immediate stop sale order on all of the 2008/2009 Subaru Impreza, Forester and Legacy vehicles equipped with a 2.5L Turbo Engine produced with the beginning chassis number and later as shown below.įorester Wagon 701045 or later 8 or later Legacy vehicles have been added to the Stop Sale
You can read the full directive and see the exact production dates of the affected models after the jump. vehicles have been affected, and a Subaru spokesperson told us that the stop sale has been issued as a temporary measure to nip it in the proverbial bud and that once the issue is addressed sales will begin again. market, and an initial investigation has found that there is some kind of internal wear that may be causing the noise.Ĭurrently, no U.S. The issue involves reports of an "engine knocking noise" that's been affecting vehicles outside the U.S.
The directive effects some 20 models built in January and February, including the Forester, Legacy 2.5GT, LTD, 2.5GTB and Impreza sedan and wagon. JL sent us over an email from Subaru of America that's instructed dealers to immediate cease sales of all Subaru models equipped with the turbocharged, 2.5-liter four-cylinder engine.